Privacy Policy

This Privacy Policy explains how AFTER HALL, LDA collects, stores, and processes the personal data of its customers and visitors, as well as other data necessary for statistical analysis. 

1. INTRODUCTION 

1.1. AFTER HALL, LDA, headquartered at Rua da Embra, s/n, 2430-108 Marinha Grande, VAT number 517756790, is responsible for the website www.afterhall.pt and is committed to protecting the privacy and security of its customers' and visitors' personal data, in compliance with applicable legal and regulatory standards.  

1.2. AFTER HALL, LDA reserves the right to update and periodically modify this Privacy Policy to reflect legal changes or adjustments in the processing of personal data. The latest version of the Privacy Policy will always be available on the website, and we recommend consulting it regularly. 

2. GUIDING PRINCIPLES  

2.1. This Privacy Policy aims to enhance trust and transparency between AFTER HALL, LDA and its customers by providing clear communication regarding the handling of personal data collected. It also seeks to inform customers about their rights and how they can exercise them as data subjects. 

3. LEGAL BASIS  

3.1. AFTER HALL, LDA processes personal data in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and the applicable data protection legislation in all processes involving the processing of personal data.  

3.2. According to the GDPR, personal data refers to “any information relating to an identified or identifiable natural person (‘data subject’).” An identifiable natural person is “someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.” 

4. DATA PROTECTION 

4.1. AFTER HALL, LDA adopts various measures to ensure the security of the personal data collected, preventing unauthorised access, alteration, disclosure, loss, or destruction.  

4.2. As the data subject, the customer has the right to know which personal data has been collected. The customer may amend this data in the client area or request its export or deletion by contacting AFTER HALL, LDA via email at privacidade@afterhall.pt.

 5. DATA COLLECTED  

5.1. After Hall collects personal data in the following instances: 

      • Customer registration and purchase: During the registration or purchase process, the following data is collected: email address, country, address, postcode, city, region, phone number, and VAT number (optional). This data is automatically processed and is necessary for order processing, shipping, and invoicing. 
      • Newsletters: When signing up for the AFTER HALL, LDA newsletter, the following data is collected: name and email address. 
      • Contact forms: Data such as name and email, among other information provided by the user, may be requested. 
      • Website navigation: During website navigation, information such as the device and browser used, network, and IP address is collected.  

6. PURPOSE OF DATA COLLECTED

6.1. Personal data is processed for the following purposes:  
      • Service provision; 
      • Compliance with tax obligations; 
      • Order processing and shipment; 
      • Invoicing; 
      • Resolving issues related to orders, returns, or refunds; 
      • Customer support for answering queries; 
      • Direct marketing (e.g., email marketing). 

6.2. With the customer’s consent, we may send promotional communications about offers, products, or campaigns and use data related to website navigation, such as viewed products, wishlist, or cart items, for marketing purposes. 

6.3. Marketing communications are always sent with the customer’s prior consent. 

6.4. In all cases, AFTER HALL, LDA seeks to ensure that the information and data collected and used are appropriate for the stated purposes and do not constitute an invasion of the customer's privacy. 

7. YOUR RIGHTS AND HOW TO EXERCISE THEM  

7.1. Data subjects have the right, at any time, to access, rectify, export, or delete their data, as well as to object to automated decisions. 

7.2. Customers can exercise their rights by contacting AFTER HALL, LDA via email at privacidade@afterhall.pt. In case of doubts or disputes, they may also file a complaint with the National Data Protection Commission (CNPD). 

8. DATA RETENTION  

8.1. AFTER HALL, LDA is required to retain information for tax and audit purposes in accordance with current law. The data is stored for as long as necessary for the cited purposes unless it is needed to demonstrate compliance with obligations, during the statute of limitations, or if a longer retention period is imposed by law. 

8.2. Customers can request access, rectification, or deletion of their data at any time by sending an email to privacidade@afterhall.pt. If the customer has an account on the website, they can manage their personal data in the client area. 

9. DATA SHARING  

9.1. AFTER HALL, LDA does not transfer or sell personal data to third parties, except to ensure the proper functioning of the services contracted. Any third-party entity receiving personal data is required to use it solely for the purposes indicated by AFTER HALL, LDA. 

9.2. AFTER HALL, LDA may disclose personal data under special circumstances, such as to comply with court orders or when necessary to protect its legal rights. 

10. COOKIES USED

10.1. AFTER HALL, LDA’s website uses cookies to enhance your browsing experience. Depending on how you manage cookies on the website and your interactions with it, the data collected will be used for the purposes described below.

    • Strictly Necessary Cookies: These cookies are essential for enabling navigation on the site and using its features, such as accessing secure areas. The site cannot function properly without these cookies.
    • Functional Cookies: These cookies allow the site to provide enhanced functionality and personalisation. They may be set by us or by third-party service providers whose tools we have added to our pages. If you do not allow these cookies, some or all of these services may not work properly.
    • Performance Cookies: These cookies allow us to monitor and improve the performance of our website. For example, they help us count visits, identify traffic sources, and understand which sections of the site are most popular.
    • Targeting Cookies: These cookies may be set by our advertising partners through our website. They are used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly but rely on uniquely identifying your browser and internet device. If you do not allow these cookies, you will see less targeted advertising.

    11. CONTACTS 

    For any questions, concerns, or clarifications regarding this Privacy Policy, please contact After Hall via:

      • Email: privacidade@afterhall.pt
      • Phone: (+351) 917 550 021 (call to a national mobile network) 
      • Whatsapp: (+351) 917 550 021
      • Available on working days from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm. Please note that Portuguese public holidays are not considered working days. 

     

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    This Privacy Policy was last updated on November 14, 2024.